Read the Danish text here.
Following the guidelines and the advice of the federal government, all our Shops are now open with normal opening hours as of the 1st of March 2021.
In order to spread the peak hours in our stores, and thereby minimize the chance to spread the virus, we kindly ask you to make an appointment before coming to the Swapfiets Store, which can be booked via our Swapfiets app, website or by calling our customer service +45 78793158.
We will be following rules of social distance in our shops, and take extra hygiene measures according to the suggestions of the government to ensure everyone's health and safety in our stores.
We would like to urge customers to make an appointment before visiting our stores. You can easily plan an appointment and find all the opening hours of our stores in the Swapfiets app (Android / iOS). You can contact us via email info@swapfiets.dk or by calling our customer service
If you don’t want to visit the stores then our mobile service is also still available in all of the cities where we provide our service. Schedule a repair or exchange via our Swapfiets app.
We are doing everything we can to provide you with the best service. In the upcoming period this may take a little longer than you might expect from us. We appreciate your understanding.
About Swapfiets
Swapfiets er verdens første ’cykel-som-en-service’-virksomhed. Siden stiftelsen i Holland i 2014 er Swapfiets vokset til at være en af de førende mikro-mobilitetsvirksomheder i Europa med over 270.000 medlemmer i Holland, Tyskland, Belgien, Danmark, Frankrig, og UK.
Konceptet er enkelt og brugervenligt: For et fast månedligt beløb får du din egen cykel eller elcykel, som aldrig går i stykker, da gratis reparation eller ombytning i butikken inden for 10 minutter er inkluderet i abonnementet.
I Danmark blev Swapfiets lanceret i 2018, og i dag kører omkring 20.000 medlemmer rundt med det velkendte blå forhjul i hhv. København, Aarhus, Odense samt Aalborg – hvor Swapfiets åbnede i 2020. og i København, hvor virksomheden i april 2020 åbnede butik nummer to i Hovedstadsområdet på Frederiksberg.