Following the guidelines and the advice of the federal government and states, all of our stores will be closed effective immediately. Our mobile service however remains.
Cycling is and will continue to be a good way to get around. Therefore, we will ensure that Swapfiets remains available to you. For any service to your bike you will be able to contact us as usual via our app, online and by phone.
We will continue our service at the location of your choice as long as the guidelines of the federal government and states allow. We are doing everything we can to provide you with the best service. In the upcoming period this may take a little longer than you might expect from us.
In response to the coronavirus outbreak (COVID-19), we would like to inform you about the measures we are taking to ensure your and our employee’s health and safety. Swapfiets will remain available for everyone and Swapping will still be possible. However our service will be adapted in the coming period.
In addition to following the government guidelines, we are taking extra hygiene measures to ensure everyone's health and safety:
- Employees with any cold symptoms are asked to stay at home. We're also asking you not to schedule a swap if you're showing any of these symptoms
Cycling is and will continue to be a good way to get around. Therefore, we will ensure that Swapfiets remains available to you. For any service to your bike you will be able to contact us as usual via our app, online and by phone.
The opening hours of our stores will be adjusted. Please check our app for the latest store and operating times in your city. On this page we will inform you about the latest updates and information with regard to the safety measures.
We are doing everything we can to provide you with the best service. In the upcoming period this may take a little longer than you might expect from us. We appreciate your understanding.
About Swapfiets
Over Swapfiets
Swapfiets is 's werelds eerste ‘bike as a service’ bedrijf met een circulair businessmodel. Opgericht in 2014 in Nederland, groeide de scale-up snel uit tot een van de meest toonaangevende leveranciers van micromobiliteit in Europa, met inmiddels meer dan 270.000 leden in Nederland, Duitsland, België, Denemarken, Frankrijk, Spanje en het Verenigd Koninkrijk. Swapfiets streeft naar meer leefbare Europese steden, een 100% circulaire productlijn en wil in 2025 klimaatneutraal zijn. In oktober 2022 trad Swapfiets officieel toe tot de B Corp gemeenschap om hun missie te verstevigen.
Het concept van Swapfiets is vrij eenvoudig: voor een vast bedrag per maand hebben Swapfiets-leden altijd een werkende fiets. En zijn er onverhoopt problemen, dan wordt de fiets binnen 10 minuten in de winkel gerepareerd of direct vervangen zonder extra kosten.
Swapfiets startte in 2018 in België en heeft vandaag de dag bijna 15.000 members in ons land, verspreid over Antwerpen, Gent, Mechelen, Leuven en Brussel.
Meer informatie en mediamateriaal vindt u op swapfietsbe.prezly.com. Extra info en visuals over Swapfiets in andere Europese landen, vindt u op u op news.swapfiets.com